EE, Virgin Media, Facebook: Everything that matters this morning
EE and Virgin Media fined £13.3m for overcharging customers
Ofcom has fined EE and Virgin Media a combined £13.3m for overcharging phone and broadband customers who wanted to leave their contracts early.
The regulator found that EE, which was fined £6.3m, overcharged 400,000 customers who ended their contracts early, meaning in total they overpaid by up to £4.3m.
EE admitted it had “miscalculated early-exit charges”, meaning that the affected customers were a
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