Companies like Amazon, Walmart, and Target give some customers no-return refunds, but the practice is likely a temporary solution to a growing problem

Marianne Ayala/Insider
Some retailers have found it can make more sense to let customers keep items after issuing refunds.
The approach is an expensive way to solve a problem that ecommerce is making worse.
Rising supply-chain costs are forcing companies to take "reverse logistics" more seriously.
In traditional brick-and-mortar retail, if you buy something and decide you don't want it shortly after, you can simply bring it back to the store for a refund or an exchange.But the rise of ecommerce