British Gas, YouTube, WhatsApp: Everything that matters this morning

British Gas starts customer loyalty scheme
British Gas is set to launch a £100m customer loyalty scheme in April, which will include discounts on energy or Sky entertainment packages.
The scheme will be offered to millions of customers and will launch in April, according to a memo sent to staff and seen by the BBC.
Sarwjit Sambhi, British Gas managing director of UK Home, said in the memo:
“We will be giving existing customers strong reasons to stay with us… This reinforces o