American says that its new contract with customers doesn't let it strand passengers, despite ambiguous wording
An American Airlines airport check-in line.
Brandon Bell/Getty
American Airlines updated its conditions of carriage in August with new language surrounding its obligations to passengers.
One industry expert is concerned about the ambiguity of the new language regarding delayed passengers.
American maintains that the new language doesn't reflect a change in policy.See more stories on Insider's business page.
American Airlines is pushing back on reports that its new conditions of carriage will ma
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