Will John Lewis’ forex and gift wrapping removal impact its customer service?

John Lewis recently put 200 jobs at risk as it proposed shutting its in-store foreign exchange bureaux and dedicated gift-wrapping desks across dozens of sites.
The retailer has rolled out a redundancy consultation with staff impacted by the plans, which would see bureau de change services axed in 30 stores and specialist gift-wrapping desks, which share the space with its bureaux de change, shut across the 25 sites where it is available.
Although no final decision has yet been made, the closure