Why did John Lewis delay my £6,500 curtain order?

As we moved house we faced endless problems. Now we need to get it back on trackWe ordered curtains and tracks from John Lewis (£6,550 including fitting) in April last year after moving into a new house, but the saga dragged into the autumn. We ordered at the Oxford Street store – picked fabrics, booked an estimator to measure up – and then completed the purchase in store. We were told the whole process would take “between six to eight weeks”.We chose the 0% finance