What Covid-19 means for retailers & their commerce strategies

In the coming weeks and months, retailers will need to respond to the Covid-19 pandemic and lean into “a new normal”. Across the globe, retailers are closing their doors in a bid to protect their employees, communities and customers. Online sales have already increased 52 per cent compared to the same period last year – and we can expect more disruption to come.
Retailers are becoming more reliant on their digital commerce strategies by the day, to make it through this time. Am