28-01-2025 09:30 via theguardian.com

Waitrose won’t pay my claim after a £5,000 car park trolley crash

A snake of shopping carts ran into my car, but the insurance payout has been delayed – and my premiums have soaredIn September 2023, a Waitrose partner lost control of a lengthy snake of trolleys which crashed into my car in a store car park causing £5,000 worth of damage.I made a claim through my insurer and Waitrose’s insurer accepted liability. Since then, Waitrose has changed the insurer dealing with the case three times, delaying proceedings, and now, 15 months after promi
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