Waitrose to launch charm offensive as Ocado switches to M&S

Supermarket will launch thousands of new and revamped products aiming to retain online customersWaitrose is to launch thousands of new and revamped products in the coming months as the battle for the hearts and minds of Ocado shoppers moves up a gear.The supermarket’s deal with the online grocer will finish at the end of August, when it will be replaced by Marks & Spencer. The switchover is high risk for all the brands involved: Ocado risks losing loyal Waitrose shoppers while the supe