Waitrose apologises after elderly struggle to secure delivery slots

// Waitrose increases number of home delivery slots dedicated for vulnerable customers by 50%
// Follows a swathe of complaints from vulnerable customers unable to book a slot online
// Waitrose said that this week alone, 50% of its online orders were going to elderly or vulnerable customersWaitrose has confirmed that it has increased the number of online delivery slots dedicated for vulnerable customers by 50 per cent after the grocer was swamped with complaints.
The upmarket grocer also said t