Up to 200 workers could face redundancy at Ocado call centre

Firm looks to shift jobs to Sunderland in a cost-cutting measure despite record profitsOcado could make up to 200 workers at its Hatfield call centre redundant as it shifts the roles to Sunderland in an apparent cost-cutting move at a time when the online grocer is recording record profits.One call centre worker involved in a 45-day redundancy consultation process which kicked off this week described the cuts as “quite brutal” for staff who worked throughout lockdown as Ocado respond