‘Replacing the old, stuffy department store’: John Lewis boss on its revamp

Peter Ruis discusses the chain’s £800m reboot, bringing ‘radical relevance’ – and that dance-driven Christmas adYou may think the department store has had it day. Debenhams and Beales have left the high street, House of Fraser has closed almost two-thirds of its stores and Fenwick exited its prime London site.Peter Ruis, the managing director of John Lewis, has a different view. After closing 16 stores during the pandemic and shedding thousands of jobs as it fought