14-12-2023 12:57 via retailgazette.co.uk

Rage against the machine: Will more grocers ditch self-checkout?

Last month Booths axed its self-service checkouts in all but two of its 28 stores, claiming the move was in response to customer demand. 
The supermarket insisted the change helped it keep its “warm northern welcome” and that having manned tills was better for shoppers. 
The high-end supermarket will only retain self-checkouts in its Windermere and Keswick stores in the Lake District as these stores can become very busy.
The grocer plans to replace self-service with more em
Read more »