£15 for an M&S Yule Log that had to be eaten ... before I bought it

Confusion over what the ‘best before’ label and the ‘use by’ label meanOn 28 December I bought a £15 Yule Log cake from M&S. It wasn’t until I got home that I noticed the label said “Best before 28 December”. Customer services insisted this meant that the cake should be eaten by the end of 28th. I disagreed. “Best before” surely means that it is fine up to midnight on 27 Dec. Continue reading...