Ocado apologises to customers stating it “simply does not have the capacity” to meet demand

Ocado has told customers it was “sorry” that it was not able to provide grocery delivery to as many customers as it would like.
Mel Smith, the online grocer’s chief executive, told customers in a blog over the weekend that she was aware customers were struggling to secure delivery slots while in lockdown.
“No matter how hard we work, we simply do not have the capacity right now to meet all the demand we are seeing from existing customers, let alone new ones,” she sa