New Look introduces fee for online returns

// New Look to charge customers £1.99 to return items via post
// New Look said charging for returns can help “recover costs” onlineNew Look has begun charging customers for postal returns of online orders as part of a new trial.
The fashion retailer will charge £1.99 to return items via post but customers can still return online orders to stores for free.
The decision comes after Boohoo and Zara also made the decision to charge a fee for customers returning items in an e