‘New’ House of Fraser brings new problems for customers

From the fear of losing the balance on a gift card to not getting a refund for returns, we ask: can you trust the store?Is it safe to order online at the “new” House of Fraser, now owned by Sports Direct? One customer who bought £380 of goods has found himself in a similar ordeal to the thousands of unhappy customers who lost out when the “old” company went into administration.Harps Singh, from Birmingham, paid £380 for three pairs of designer jeans in late Se