23-12-2024 13:26 via retailgazette.co.uk

Morrisons in Christmas chaos with cancelled orders, delayed deliveries and failed discounts

Morrisons has issued an apology as customers were unable to access discounts on their festive shopping due to issues with the More loyalty card system.
The supermarket has also been hit with complaints over cancelled online orders during the crucial festive shopping period, particularly affecting click and collect services.
A spokesperson for the retailer confirmed that the system issues were impacting some loyalty card discounts, and said: “For More Card customers who have Morrisons Fiver
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