M&S invests £95m in staff pay despite cost ‘headwinds’

M&S is investing £95m in increasing pay for over 50,000 of its retail employees.
From 1 April, the rate of pay for UK customer assistants will rise from £12 to £12.60 per hour. This represents a 5% increase on last year and 22% jump since 2022, when Stuart Machin was named CEO.
Customer assistants working in London will see their hourly rate increase from £13.15 to £13.85, representing a 5.3% increase on last year.
For UK team support managers, their pay will in