Listen: If the customer is always right, what do they want from payments?

In this insight-packed conversation, Scott Frisby of Elavon takes us inside the fast-evolving world of retail payments and issues a challenge to retailers everywhere. Stop treating payments as a backend cost and start seeing them as a strategic growth lever.
Scott draws on years of experience shaping payment strategy to explore where inefficiencies are still hiding in plain sight, from hidden fees and fragmented providers to outdated processes that quietly erode profitability. He offers a refre