John Lewis tops customer satisfaction index as Debenhams tumbles

// John Lewis retains top spot in the latest UK Customer Satisfaction Index
// M&S and Aldi storm up the charts, Amazon drops down one rank
// Debenhams drops out of the top 10 after topping it this time last yearJohn Lewis has held onto its crown at the top of a customer satisfaction index while its rival Debenhams dropped out of the top 10 all together.
John Lewis, which scored 85.3 out of 100, also topped the UK Customer Satisfaction Index (UKCSI) back in January.
The index, published eve