John Lewis latest to roll out virtual queuing system to help vulnerable shoppers

John Lewis has launched a new virtual queuing system which will “let you wait for your turn in line from the comfort of your car”.
The new virtual queuing system will allow shoppers to scan a QR code with their smart phones then track their position in a virtual queue via SMS in real time.
Customers will be informed via text when they are nearing the front of the queue and when they can enter the store.
Its new system, which is being trialled for four weeks at three John Lewis stores