I often shop online. Is there anything I can do about dodgy couriers?

When a product isn’t delivered within its timeframe, the retailer must provide a solution, Australian policy expert Kat George writes. But there are steps you can take with the courier tooRead more Australian customer service questionsGet our weekend culture and lifestyle emailI often shop online and notice some courier companies create persistent problems for me. These include: couriers claiming to have attempted delivery on days when I have been working from home and know they didn&rsquo