How social media can help retail in the post-virus era

2020 has been quite a year—and most retailers are feeling the scars. According to Forrester, UK retailers will see a £56 billion loss in 2020, a decline of 11.4 per cent from 2019.
Analysts expect the third and fourth quarters to see a slight increase in spending. However, Covid-19 is going nowhere fast, and consequently, nearly half of consumers do not expect to resume shopping in brick-and-mortar shops for some time. The UK unemployment rate is expected to more than double to nine