How AI is reshaping the bricks and mortar experience

AI has taken the retail industry by storm in recent years.
It seems that many consumers are on board with the changes. A recent report by software development firm CI&T, which surveyed 2,000 consumers across the UK and Ireland, found that 64 per cent of consumers thought retailers should use AI to improve the shopping experience for their customers.
Although a lot of the current AI discourse is centered around ecommerce and chatbots, it is also having an impact on the bricks and mortar exper