Gravity finally catches up with WH Smith on the high street

Despite the retailer being a recent example of pragmatic management, the pandemic may have sealed its fateWH Smith sale plan could turn some areas into ‘postal deserts’, says unionIn its small way, WH Smith is one of the most remarkable retailing stories of the past 20 years. In the early 2000s, a likely fate for a business built on books, stationery, newspapers, CDs and DVDs looked to be “death by Amazon”. What transpired was a textbook display of pragmatic management.Un