First day of Ocado M&S deliveries marred by cancellations

Ocado blames a ‘surge in demand’ for delivery difficulties with Marks & Spencer ordersOcado is facing criticism from delivery customers over last-minute order cancellations as the online grocer admitted it was struggling to cope on the first day of its new service with Marks & Spencer.The company blamed a “surge in demand” for what it said was a “small number of cancellations” as it kicked off the partnership with M&S, which ends nearly 20 years of