Dr Martens’ ‘for life’ pledge has left me worn out

I spent £145 on a pair because they agreed to repair or replace them – but I can’t claimIn 2016 I purchased a pair of Dr Martens shoes under its “for life” scheme, whereby it agreed to repair or replace worn-out DM shoes. It seemed too good to be true, but I went ahead and spent £145 on a pair that normally cost £60.Four years on, I tried to claim on its guarantee but it refused to honour it, claiming that I am “not on its system”. I remember