Black Friday: retail workers face long hours, poor pay and 'anxiety through the roof'

Workers face increases in work volume and demanding schedules, often without extra compensation during holidaysNicholas Oates started working at an Amazon fulfillment center in Kansas City, Missouri, in August last year, a few months before Amazon’s ‘peak season’ began in late November, when Black Friday and Cyber Monday sales kick off holiday shopping.That year, 45% of all US online transactions on Thanksgiving Day and 54.9% of all online transactions on Black Friday were made