Big Interview: Lucy Crowther, Director of Learning, BRC

Lucy Crowther, the director of learning at the British Retail Consortium, leads a team of learning professionals to bring “fresh and creative” content to retail businesses large and small based on their need.
On September 23, Crowther was part of a team that helped launch the BRC’s on-demand programme The Changing Leadership Landscape, which aims to “inspire and challenge” the retail leadership community, particularly as the Covid-19 pandemic continues to create un