05-11-2024 20:42 via retailgazette.co.uk

Asda trials self-service product returns and tobacco dispensing

Asda is testing out a self-service returns “drop box” where shoppers can deposit unwanted or faulty products and be refunded automatically.
Under trial at its Ashton-under-Lyne store in Greater Manchester, Asda customers who want to return goods, which can range from grocery items to electricals, scan their receipts and barcode at the self-service machine then drop their product into a chute or place in a cupboard.
If a refund cannot be issued automatically, for example if the shoppe
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