Amazon is developing “neural-network based” chatbots able to produce entirely original dialogu

Amazon is testing the first commercial “neural-network based” chatbot able to produce completely original and natural sounding language.
The retailer is developing two separate neural-network chatbots, one consumer-facing chatbot to answer customer queries and another to help its staff respond to requests more easily and focus on those requiring human judgement.
Most chatbots on the market today run by referring to a vast list of automated responses and are able to recognise simple r