4 workforce management moves retailers need for 2026 (and beyond)

Retail and hospitality haven’t had a “normal” year for a while. Costs are up, demand is unpredictable, and frontline teams are under pressure.
In a new report from Rotageek – Ready for anything: The strategies retail and hospitality workforce management leaders are putting in place right now – leaders from William Hill, Caffè Nero and The Entertainer share how they’re rebuilding workforce management around people, data and