17.2m Brits plan to switch to online shopping permanently

// 17.2 million UK consumers expected to make permanent changes to their shopping habits
// Covid-19 pandemic forecast to generate an additional £4.5bn of UK online sales in 2020
// 69% of Brits don’t think the govt’s response to the crisis has been positive, driving risk-aversion towards physical retailCovid-19 is expected to see one-quarter of the UK’s whole population make a permanent switch to online shopping as the pandemic accelerates the move from bricks to clicks,