02-01-2018 14:16 via theguardian.com

Virgin Trains apologises for sexist response to passenger's complaint

Company tweets asking woman if she would prefer to be called pet or love when she said manager had called her ‘honey’Virgin Trains has apologised after its official Twitter account compounded a customer’s complaint about sexist language by asking whether she would prefer to be called “pet” or “love”.On a day when rail passengers around the country expressed dismay after the biggest rise in fares since 2013, its social media staff inflamed more anger afte
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