Powering up revenue protection
Fraudulent travel poses a huge and complex challenge to the rails sector. If we unite and show real commitment, we can tackle it
Revenue protection should be treated as a specialism
Last week, in my role as chair of the West Midlands Grand Rail Collaboration, I co-hosted, with my colleague Lucy Wootton, an away day in Birmingham for frontline employees and managers from across the region’s railway to discuss the challenge of revenue protection.
As regular readers
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