‘It’s a marathon, not a sprint’
Dominic Booth is right to warn that taking too many franchises in-house too quickly won’t help passengers and could backfire
Dominic Booth, CEO of Transport UK
After generally a ‘free pass’ from significant criticism since presiding in the public sector, train company Northern recently received a stinging rebuke from Greater Manchester mayor Andy Burnham, who described its performance as ‘embarrassing’. This follows a difficult period for Norther
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