Do we have our fingers on the pulse?

 
How well does public transport understand its existing and potential customers, and the societal trends that influence them?
 There has been a greater post-Covid recovery in women travelling by bus than men
 “Time is the most precious resource any of us has,” Marc Winsland remarked in his excellent article in the last edition of this mag. It was very apt as, for the first time in living memory, I had to declare a ‘void day’ and was unable to pen a piece