Closing ticket offices creates challenges

 
It’s seen as a quick financial fix, but the experience of the London Underground reveals the true cost of closing down ticket offices
 We would be better off re-designing ticket offices so that they become beacons not just of the station but of the wider area
 A fortnight ago it was revealed that between December 2022 and May 2023, crime on London Underground had soared by almost 40% compared to pre-pandemic levels, despite there being 18% fewer customers. Fare dodging al