British Airways should come clean about computer chaos

With two check-in meltdowns last year the airline must have known there were bugs in the system that needed fixingBritish Airways, with the insouciance the airline so frequently displays, is still to say precisely why its systems failed so catastrophically at the weekend. So let us offer a few pointers. On 18 July last year, delays of up to four hours greeted BA passengers at Heathrow and Gatwick. What caused the chaos? “A short-lived problem with our check-in system,” said BA. Three