British Airways CEO will not resign despite 'catastrophic' IT failure

Alex Cruz ‘profusely apologetic’ for glitch that caused havoc at Heathrow and Gatwick airports over bank holiday weekendBritish Airways’ chief executive says he will not resign despite a “catastrophic” IT system failure that grounded scores of flights and led to cancellations and delays for 75,000 passengers over the bank holiday weekend.Alex Cruz said on Monday he was “profusely apologetic” for the computing glitch, which caused havoc at Heathrow and Ga