Why getting what you want doesn’t always make you happy

‘When someone you’re arguing with suddenly concedes your point, there’s a palpable sense that something’s amiss: a crucial process has been skipped’When I realised, the other day, my bank had charged me an utterly outrageous £20 fee for something that wasn’t my fault, I did what any sensible person would do: spent half the morning raging inwardly, composing the monologue, polite yet unyielding, with which I’d make my case. I pictured myself fighting my way up the ba