Play Nice! How the Internet Is Trying to Curb Toxic Behaviour

Source: The GuardianOnline abuse can be cruel – but for some tech companies it is an existential threat. Can giants such as Facebook use behavioural psychology and persuasive design to tame the trolls? It was a book on the curious decline of the murder rate that gave Aja Bogdanoff her idea. Her job back then stopped short of actual bloodshed, but it left her no stranger to the dark side of human nature. A software engineer who built and moderated online comment...