Southwest promises better reliability following holiday mess, Uber can classify drivers as contractors, and more

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A major American airline is promising to make its operations more reliable after a major fiasco around Christmas grounded thousands of passengers.
According to CNBC, a bump in staffing, better equipment to deice planes and improved technology are among the steps the airline is committing to in order to avoid more major delays and negative image issues.
“We understand the root causes that led to the holiday disruption, and we’re validati