Real change requires real conversations

The author shares how to spark more meaningful, substantive dialogue–and how to ensure employees feel heard, valued and seen.The old saying “make friends before you need them” is truer in business than ever before.
As managers face the crisis of the “Great Resignation,” they’re struggling to retain top talent or maintain the morale of those left behind. We need strategies that help us build trust and respect in the best of times so that in the worst of times,