How USPS used data to address COVID concerns

The U.S. Postal Service created tech-savvy strategies to keep employees and customers safe, informed and engaged.
When COVID-19 shook the world  to its core, there were more questions than answers. The U.S. Postal Service waded through the uncertainty and extraordinary challenges to help customers and employees stay up to speed.
During the height of COVID in 2020, countless customers wanted to know about potential virus exposure from mail, stimulus check scam protections and service de