How to respond to the backlash over diversity work

Use empathy to help bring along the people who feel excluded from your DEI efforts, says Deborah L. Johnson.Resistance to diversity, equity and inclusion (DEI) efforts shouldn’t come as a surprise, says Deborah L. Johnson, a corporate diversity trainer for 40 years.
“There’s been a lot of stuff crammed down people’s throats, without them having a chance to really be heard,” says Johnson, whose clients have included AT&T and Apple.
Over dinner recently,