How to handle a difficult client

If you’ve worked in comms, you’ve probably had one.As professional communicators, it’s our job to distill often complex messages into packaging that is both easy-to-consume and far-reaching Sometimes, you’re going to run into a client — whether you’re at an agency or dealing with an internal stakeholder- — that just doesn’t get what you’re working so hard to do. Opinions may differ, and dealing with them might seem like talking to a brick wal