How communicators can navigate through cybersecurity crises

The ICBC cyberattack calls for revisiting some fundamental lessons.In today’s world, communicators must be prepared for all sorts of crises, whether they’re directly related to company operations or part of our larger society.
With the news of the ICBC cybersecurity attack that disrupted treasury trading last week, it’s a prime time for communicators to consider the plans they have in place to prepare for cybersecurity issues.
To gain a clearer perspective, we spoke with severa