‘Be brave’: Ways to be a more inclusive writer

Inclusive communication is good communication.The more we include our audience — all of our audience — the more clearly our messages will be understood. That means carefully considering how we speak to people of different ethnic backgrounds, nationalities, levels of disability, education, gender identity and the other factors that make each person unique.
During Ragan’s recent Advanced Writing Certificate Course, Vanessa Charles, U.S. communications director for Takeda, recentl